Art Information

CONTACT :   canvasdove@gmail.com

Profits from art sales support Olive's Place Dove and Pigeon Sanctuary Inc, a 501c3 nonprofit dedicated to helping birds.  This is our primary source of fundraising to provide vet care, food, and housing to sanctuary residents.  

ABOUT THE ARTIST

Ashley Dietrich holds a BFA in Art History and Studio Art (drawing and painting), a minor in Philosophy, and did graduate studies in Biocultural Anthropology and Archaeology.  After 10 years of painting, she dedicated her artwork to funding Olive's Place Dove & Pigeon Sanctuary Inc, a nonprofit she founded to provide long-term care for disabled and domestic birds. 

Ashley’s work features primarily avian subjects, inspired and informed by her years as a wildlife rehabilitator.  She depicts individual birds naturalistically, yet renders them in an illustrative and symbolic manner – creating an otherworldly environment with gold leafing, embellishments, and ornate backgrounds.  Current projects explore anthropomorphism through stylized bird portraits, which investigate the concept of veneration and encourage the viewer to contemplate the value we place on animal lives.

SHIPPING

USA - all orders ship for free!

Artwork usually ships within 2 business days.  I carefully package paintings to ensure safe delivery, and you will receive an automated email with a tracking number.

Current Shipping Status: (updated Jan 2) I am continuing to ship packages within 1-2 business days, and USPS delays seem to be clearing up.  Tracking is still not being updated regularly, and some packages are arriving later than expected.  I guarantee that you will receive your artwork - please be patient with delays, as this is completely beyond my control.  

INTERNATIONAL - shipping is calculated by weight in your cart.  Your country may charge fees upon your package passing through customs.  By law, I list the exact description and sales price on customs forms.  Current Status: Packages are experiencing delays within the USA.  I will update this upon any new information, but please note that I am not aware of what is happening in other countries regarding potential pandemic and holiday slowdowns.  If you want to have artwork held to be shipped later, or have any questions, please contact me before purchase. 

UK buyers - I am sorting through new Brexit regulations on parcels that took effect on January 1.  My current workaround will be to ask customers to contact me to set up a custom listing via Etsy.  The issue is that of collecting (and directly remitting) VAT taxes to the UK regulators at time of purchase - which my website does not have the capability to do, and requires a complicated approval process to use as a small seller.  I want to make sure I am following all regulations properly, so outsourcing that to Etsy may be the best way to do that.  I will update when I have more information. 

CUSTOM ART & GIFT ORDERS

I'm happy to send artwork as a gift, and offer complimentary wrapping upon request!   Please make sure to check out using the address the package should be sent to, and email immediately to let me know it is a gift.  I can also print a personal note from you to include.

Custom Process: Email photos to canvasdove@gmail.com and let me know what size/background/framing you are interested in.  We'll work together to plan the perfect portrait within your budget.  View my CUSTOM page for more details and pricing.

 

RETURNS

If you aren't sure about a purchase, please ask questions!  I'm happy to give more details or offer interior design advice for colors and placement of art in your space.

All artwork is represented as accurately as possible, though variations in computer screens may cause colors to appear different. All dimensions are correct within a half-inch (1 cm).

Return or exchange requests for personal reasons (does not match decor, change of heart, smaller or larger than expected, etc.) will be accepted within 7 days of delivery. The buyer is responsible for shipping costs for artwork returned for personal reasons, and refunds (for the item price only, minus a 10% restocking fee to cover packaging time/cost) are issued after I receive the piece back in its original condition.  Custom orders are nonrefundable. Please talk to me about any issue with your order, and we'll find a solution. 

Damage/Loss Policy:  Art is carefully packaged and sent with a tracking number to ensure safe arrival.  In the unlikely event of damage, contact us immediately.  Within 3 days of delivery, we need photos of the damage, and will require a signed statement of loss to file an insurance claim.  Damaged art will be exchanged or refunded, but buyers cannot keep artwork if a refund is issued. 

ETC

If you re-post images on your blog or social networking site, THANKS!  Please credit and link back to us. 

All images and text on this website are copyright Ashley Dietrich, all rights reserved.  I reserve the right to refuse service.